Shipping
Shipping Information
Ethereal ships nationwide with care and precision. Below are our standard shipping options.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking details once your order ships.
Domestic Shipping Options
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Standard Shipping (3–7 business days) — Flat rate $6.95
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Express Shipping (2–3 business days) — $14.95
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Overnight Shipping (1 business day) — $24.95
Free standard shipping on orders over $75.
International Shipping
We ship to select international destinations. Rates and delivery times vary by region and are calculated at checkout. Customs duties and taxes are the responsibility of the customer.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Address Changes
If you need to update your shipping address, contact support within 12 hours of placing your order. Once an order has been processed, we cannot guarantee changes.
Lost or Delayed Packages
Ethereal is not responsible for carrier delays. If your package appears lost, contact us and we will assist in filing a claim with the shipping carrier.
Questions?
Reach us at:
support@ethereal-demo.com
Monday–Friday, 9 AM–5 PM (EST)